Refunds and Exchange Policy

**MidniteRodeo Designs No Refund or Exchange Policy**

At MidniteRodeo Designs, we take pride in delivering high-quality products and excellent customer service. To maintain transparency and fairness, we have established a clear No Refund or Exchange Policy. By making a purchase on our website, you acknowledge and agree to abide by the terms outlined below:

**1. All Sales Are Final:**
- We do not offer refunds, returns, or exchanges on any products unless they arrive damaged or defective.

**2. Damaged or Defective Products:**
- In the rare event that you receive a damaged or defective product, please contact our customer support team within 5 days of receiving your order.
- To initiate a return or exchange for damaged or defective items, you must provide clear photographic evidence of the issue, including the product, packaging, and any damage incurred during shipping.
- We will assess the issue and, if deemed necessary, provide a replacement or offer a refund at our discretion.

**3. Incorrect Items:**
- If you receive an incorrect item due to an error on our part, please contact our customer support team within 5 days of receiving your order.
- We will arrange for the correct item to be sent to you or provide you with a refund, as per your preference.

**4. Order Cancellation:**
- We do not accept order cancellations once an order has been placed and payment has been processed. Please review your order carefully before completing the purchase.

**5. Personalized and Customized Products:**
- Personalized or customized products cannot be returned or exchanged unless they are damaged or defective upon arrival.

**6. Shipping Fees:**
- Shipping fees, including return shipping costs, are non-refundable unless an error has occurred on our part.

**7. Refund Processing:**
- If a refund is approved, it will be processed using the original payment method used for the purchase. Refunds may take 5-7 days to reflect in your account, depending on your financial institution.

**8. Contacting Customer Support:**
- If you believe you qualify for a refund or exchange as per the conditions outlined above, please contact our customer support team at help@midniterodeodesigns.com with the necessary information and evidence.

By making a purchase with MidniteRodeo Designs, you acknowledge that you have read, understood, and agreed to our No Refund or Exchange Policy. We are committed to providing you with the best possible shopping experience, and we appreciate your understanding of our policy.